Tencent Cloud, part of the global technology giant Tencent, has announced a strategic partnership with TrueWatch, a unified monitoring platform provider based in Singapore. The agreement, signed at the inaugural Tencent Cloud Day in Indonesia, marks a significant step toward enhancing cloud observability solutions in Southeast Asia. This collaboration will allow TrueWatch to implement its innovative observability platform within Tencent Cloud’s Indonesia Availability Zone, ensuring low-latency access, strong security, and compliance for Indonesian enterprises.
The partnership promises three main benefits for clients:
Enhanced Performance & Scalability: By deploying on Tencent Cloud’s Indonesia Availability Zone, TrueWatch has achieved high availability and reliability for its observability platform, ensuring a 99.99% uptime SLA for our enterprise customers.
Faster Deployment & Operational Efficiency: With Tencent Cloud’s advanced cloud resources, global infrastructure, and availability zones, TrueWatch has cut infrastructure setup and deployment time by 50%, accelerating its go-to-market strategy and enabling customers to integrate observability solutions faster.
Best-in-Class Global Security & Compliance: Hosting our observability platform on Tencent Cloud’s globally certified infrastructure ensures compliance with local data protection regulations in key markets, including Indonesia, Singapore, Europe, and North America.
Faye Gong, Business Development Director in Southeast Asia and South Asia, Tencent Cloud, said, “Tencent Cloud’s partnership with TrueWatch truly highlights our continuous commitment to driving digital innovation in Indonesia. Our scalable infrastructure combined with TrueWatch’s cutting-edge platform is now set to empower businesses, optimizing their cloud ecosystems with unmatched efficiency and reliability.”
Mike Loong, Executive Director of TrueWatch, said, “This collaboration is a game-changer for enterprises struggling with fragmented cloud environments. Tencent Cloud’s robust infrastructure allows us to deliver a unified observability platform that not only simplifies complexity but also aligns with Indonesia’s data sovereignty needs. Together, we are committed to pushing the boundaries of observability, helping businesses from any industry operate with precision, and ensuring every decision is backed by real-time, actionable insights.”
